Straight answers
Frequently Asked Questions
The questions patients ask most often, answered without marketing language. If yours is not here, call us and ask.
Appointments and first visits
How do I become a patient?
Call the practice or send an appointment request through our contact page. We will ask what you need, book an appropriate length of appointment, and request records from your previous dentist if you would like us to.
How long does a first appointment take?
Usually 45 to 60 minutes. That covers medical history, a full examination, any necessary imaging, and time to discuss findings and options without rushing.
How often should I come for check-ups?
Twice a year suits most people, but the right interval depends on your risk. Patients with gum disease, frequent decay or dry mouth often benefit from three- or four-month hygiene visits.
Do you see children?
Yes. We treat patients of every age and structure children's early visits to be short, positive and unhurried.
Comfort and anxiety
I am very anxious about the dentist. Can you help?
Yes, and please tell us when booking. We schedule extra time, explain each step before it happens, agree a stop signal, and never pressure you to proceed on the day.
Will treatment hurt?
Modern local anaesthetic makes most treatment comfortable. We take care with the technique itself and check you are fully numb before starting.
Can I stop partway through if I need to?
Always. Raising your hand stops treatment immediately, and we can pause, explain, or reschedule the remainder.
Costs and insurance
Will I know the cost before treatment?
Yes. Every recommended plan is provided in writing with fees itemised, and we discuss any change before continuing if something turns out to be different than expected.
Do you work with dental insurance?
We help you understand your plan and can submit pre-treatment estimates for larger work. The final coverage determination always rests with your insurer.
What if I cannot afford everything at once?
We stage plans by clinical priority so urgent work happens first and elective work can wait, and we can discuss financing options for larger treatment.
Treatments
How long do dental implants take?
Usually several months from placement to final crown, because bone integration around the implant cannot be rushed. Grafting, where needed, extends the timeline.
Are veneers reversible?
No. Placing veneers involves removing a thin layer of enamel, which does not regrow, so the teeth will always need to be covered. That is why we suggest whitening or bonding when they would achieve your goal.
How long does Invisalign take?
Simple cases can finish within a few months; more involved cases take a year or more. Wear time is the largest factor in staying on schedule.
Does whitening damage enamel?
Professionally supervised whitening at appropriate concentrations does not damage enamel. Temporary sensitivity is common and settles within a day or two.
Is a root canal better than an extraction?
Usually, yes. Keeping your natural tooth avoids the bone loss, drifting and replacement costs that follow an extraction.
Urgent problems
I am in pain — can you see me today?
Phone us as early as possible. We hold time for urgent problems and will fit you in as soon as we can, and we can advise on first steps over the phone.
My tooth was knocked out. What do I do?
Hold it by the crown, not the root, rinse gently with milk or saline, and if possible place it back in the socket. Otherwise keep it in milk and come to us immediately — minutes matter.
My filling fell out but it does not hurt. Is it urgent?
It should be seen soon. An unprotected tooth can fracture or become sensitive quickly even when painless today.
Still unsure? Contact the practice or read our patient information.
Ask us anything
If your question is not answered here, our team will happily talk it through before you book.